• What is Reputation Management Software?

    Jan 2, 2019
    Reputation Management Software connects large and small businesses with technology that tracks and aggregates online reviews for their business. This, in turn, allows businesses to monitor what customers say, display them on their website, and respond effectively. How does Reputation Management software work? A Reputation Management software will scour websites like Facebook, Google and Yelp ...
  • The Future of Marketing? Online Reviews

    Dec 20, 2018
    In the digital age, it may seem like anything goes. With the advent of the Internet, it has become increasingly important to know every aspect of your business from top to bottom. From traditional marketing, such as pamphlets, flyers, billboards and posters, to nontraditional and digital marketing, such as social media, SEO and online reviews. ...
  • Guide to Online Practice Reputation Management

    Nov 25, 2018
    The basics of managing online reputation Before buying a product online, most consumers scroll through the reviews before checking out, and in today’s internet driven world, it’s no different for medical care selection. A recent study conducted by healthcare tech company Digital Assent revealed that online reviews influence 82% of patients when looking for a ...
  • Why Telio is Right for You

    Nov 5, 2018
    Innovation at your fingertips Telio utilizes the latest in software development to streamline efficiency into a medical practice’s administrative systems. By pairing appointment reminder programing with online reputation management technology, Telio offers an innovative solution to managing the business end of running a practice. Today’s marketing world demands an investment into online presence, and Telio ...
  • Turn Your Negative Reviews into a Success Story

    Oct 2, 2018
    Preparation is key While a practice may strive for 100% patient satisfaction, occasional misunderstandings arise and mistakes are made. A disgruntled patient may choose to voice a complaint online, and if a practice mishandles the response, that negative review can wreak havoc on the practice’s reputation. Creating a strategic, proactive plan to manage your practice’s ...
  • When is the Best Time to Ask Customers to Review Their Experience?

    Jul 16, 2018
    Your business loves positive reviews and you understand how important it is in influencing potential customer business decisions. But when should you seek feedback? Timing matters. If you want to get feedback from your customers, choosing an appropriate time is paramount. You can ask them right at the moment of their purchase, but do they ...
  • How Many Customer Reviews Do I Need for My Business?

    Jul 12, 2018
    Business owners and employees alike frequently ask how many reviews are really enough to create a lasting and positive impression on your future online users. We already know why getting positive online reviews is more important than ever.   So how many reviews is enough? Short answer: It’s ongoing It’s relative to your competitors You ...
  • The Psychology Behind Negative Reviews and How to Respond

    Jun 27, 2018
    Why are people more likely to leave a negative review when they have a bad experience than a positive review when they have a good experience? Reflecting on our positive and negative experiences can reveal a lot about why this is the case. To illustrate, just for a moment… allow yourself to escape into your ...
  • 6 Reasons Why Generating Positive Online Reviews for Your Business is More Important Than Ever

    Jun 19, 2018
    If you are running a business in today’s digital era, you probably have already experienced some of the benefits of having positive online reviews. Unfortunately, if you have received any customer feedback that has been less than spectacular, you may be worried about how your brand needs to respond and adapt. Whether you are running ...