Central B.
NEW
Positive: Professionalism, Quality, Responsiveness, Value
Very professional! Excellent service!
April 2, 2021
Gail J.
NEW
Positive: Professionalism, Punctuality, Quality, Responsiveness
They came when they said they would, figured out our problem quickly, and solved it. Left no mess behind
April 1, 2021
Scott C.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Quality service at a very reasonable price. Professional courteous and respectful of the home. Took it a step further and really delivered an outstanding service. Will definitely be calling them again for any future plumbing needs.
March 20, 2021
Carol B.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The Mallard Company and the 2 plumbers are of the utmost of professional. I will refer them to all my neighbors and friends.
February 24, 2021
Warren A.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Very happy with Mallard Plumbing! They came out within 2 hours of calling them. Paul did a great job fixing the problem. He was very friendly and thorough. He kept our kitchen clean too. Would highly recommend!!!
February 11, 2021
Jeff C.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
They replaced our bathtub and shower surround, and were great to work with!
February 10, 2021
Charles B.
Robert and Shane were punctual to the second. They respected the rules of the house and practiced procedures of cleanliness. They shared with us the planned outcomes of the work they were about to do. They were personable and respectful. …More
February 8, 2021
STAR P.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I’ve used Mallard for many years. Thorough, skilled, trustworthy, and friendly. You can tell they care about their work and their customers. Great service all around, and I’ve referred them to neighbors who also are very happy with their services.
January 28, 2021
Kathy B.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We had a leak in our bathroom and woke up to a watery mess! We were referred to Mallard who quickly took action and came out within 2 hours! They were fast and efficient and fixed the problem in no time! I would highly recommend this business! Thank you Shane for getting someone out so fast! It was much appreciated!
January 28, 2021
Jen C.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Our Dishwasher was delivered today, and we discovered that our water feed valve was stripped. The delivery company was unable to complete the install and we were left looking for a plumber with little notice. We called multiple companies …More
January 22, 2021
Becca _.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We've used Mallard 3 times now and it's always a pleasure. Our hot water heater burst early this morning and Bob & Shane were here in less than 2 hours. On a Sunday! They explained everything, were clean and respectful of our property, and …More
January 5, 2021
Jim A.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Bob and Shane came quickly (on a holiday no less) and fixed a pipe leak quickly and professionally. Would definitely use Mallard again.
January 5, 2021
michael f.
Positive: Professionalism, Punctuality, Responsiveness
Responded to call my call within half an hour. Showed up less than 24 hours later. Did an excellent job in a short amount of time. Very professional and the work was excellent. Left a clean work site as well. Would highly recommend!
January 4, 2021
Jeff E.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Paul was nice and professional, the estimate was spot on, and the work done neatly and pretty quick! Would highly recommend!
January 4, 2021
Jackie N.
Positive: Quality
The team from Mallard worked very hard to get my sewer pipe replaced in a timely manner. They were very professional in their communication with me as well as their respect for my home (laying tarps, wearing booties, masks, etc.) In …More
December 4, 2020
Stacy D.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We had an emergency with a rental property... Very messy and alarming issues. I received a referral from a friend to use Mallard Plumbing and Mechanical after one of the big companies said they couldn't schedule for TWO days. Bob and …More
December 4, 2020
Lisa H.
Positive: Professionalism, Responsiveness
I had a sump pump issue in the middle of the night after severe rain storms. After calling 8 other plumbers with no luck, I was able to get someone out from Mallard. Bob was able to quickly figure out what happened, was very professional and patient. Would definitely recommend!
December 4, 2020
mike f.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great communication from start to finish. Bob and Shane from Mallard were on time and their workmanship was top notch. …More
December 4, 2020
Shellie B.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Fantastic service from Mallard Plumbing. I contacted them at 8:30am and they were at my home by 9am. Paul was fantastic and incredibly professional. He diagnosed the problem, relayed the issue with me and then fixed it. Love these guys!
December 4, 2020
mike f.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great communication from start to finish. Bob and Shane from Mallard were on time and their workmanship was top notch. …More
November 20, 2020
Jackie N.
Positive: Quality
The team from Mallard worked very hard to get my sewer pipe replaced in a timely manner. They were very professional in their communication with me as well as their respect for my home (laying tarps, wearing booties, masks, etc.) In …More
November 7, 2020
Katie R.
Positive: Professionalism, Punctuality
They were on time and worked well without disturbance. Very personable and explained all of parts of the new water heater. Highly recommend!!!
November 5, 2020
Craig P.
Positive: Professionalism, Punctuality, Quality, Responsiveness
I needed a LOT of worn cast iron waste lines (50-100 feet) in my basement crawlspace removed and replaced. Mallard did a superb job replacing 70-year-old pipes with PVC. Friendly, professional service with excellent communication throughout …More
November 4, 2020
Katie R.
Positive: Professionalism, Punctuality
They were on time and worked well without disturbance. Very personable and explained all of parts of the new water heater. Highly recommend!!!
October 31, 2020
dennis d.
Positive: Professionalism
Replaced a stainless steel in our art studio. Bob and Shane are to work with!
October 23, 2020
Craig P.
Positive: Professionalism, Punctuality, Quality, Responsiveness
I needed a LOT of worn cast iron waste lines (50-100 feet) in my basement crawlspace removed and replaced. Mallard did a superb job replacing 70-year-old pipes with PVC. Friendly, professional service with excellent communication throughout …More
October 23, 2020
Dianne D.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Excellent professional service! Exceptional detail! Clean and so very nice! I cannot say enough about them! Prompt and friendly! I would recommend and will use them again!
October 7, 2020
Dianne D.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Excellent professional service! Exceptional detail! Clean and so very nice! I cannot say enough about them! Prompt and friendly! I would recommend and will use them again!
October 3, 2020
Kelly P.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Mallard went out of their way to resolve a hiccup with the estimate. Finished the job in a timely and professional manner.
September 30, 2020
Fran T.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Mallard is absolutely the best. We have used them for many plumbing issues at our house and the entire team is awesome. It is not uncommon for Bob, Shane and Paul to see an issue unrelated to the main task and fix that also! Such attention …More
September 30, 2020
Michael J.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Trying to find words to describe how great they were but I’ll just leave it at that. They were great ! They took care of a huge problem with my sewer line which was under the slab of my house promptly, professionally, and at a reasonable price . They won’t rip you off ! Bob and Shane are Nice guys too ! I Highly recommend Mallard Plumbing.
September 30, 2020
Michael J.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Trying to find words to describe how great they were but I’ll just leave it at that. They were great ! They took care of a huge problem with my sewer line which was under the slab of my house promptly, professionally, and at a reasonable …More
September 29, 2020
Kelly P.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Mallard went out of their way to resolve a hiccup with the estimate. Finished the job in a timely and professional manner.
September 25, 2020
Fran T.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Mallard is absolutely the best. We have used them for many plumbing issues at our house and the entire team is awesome. It is not uncommon for Bob, Shane and Paul to see an issue unrelated to the main task and fix that also! Such attention to detail - look at the clean piping and wiring on the sump pump pit! They always go above and beyond.
September 25, 2020
Natalie C.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I cannot say enough positive things about Mallard Plumbing! I had a drain pipe blockage that caused both a toilet and utility sink overflow at 6pm on a Tuesday. Absolutely awful situation, I called Mallard in a panic that evening, and …More
September 21, 2020
Christian N.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We had a bit of an emergency last night. Shane called me right away and was able to schedule an appointment for first thing the next morning. He and Bob showed up exactly on time. They were polite, courteous and were great with explaining …More
September 21, 2020
dominick c.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Bob was great. He gave me a virtual estimate and came and did the job promptly and took progress pictures and cleaned up after himself. A+
September 21, 2020
alan m.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Bob at Mallard provided a service above and beyond.
When working with a contractor you always want a few things …More
September 21, 2020
Erin O.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great job, on time, clean, had to work in a small place and move the washer and dryer for us. So friendly and completly trustworthy!!
September 21, 2020
Eric J.
Positive: Professionalism, Quality, Responsiveness, Value
Shane and Bob were great with the sewer repair work today. I had tree roots growing in my sewer pipe and a crack in the pipe. They came out quickly and repaired the issue. They also clearly explained the problem and solution to me.
September 21, 2020
Eric J.
Positive: Professionalism, Quality, Responsiveness, Value
Shane and Bob were great with the sewer repair work today. I had tree roots growing in my sewer pipe and a crack in the pipe. They came out quickly and repaired the issue. They also clearly explained the problem and solution to me.
September 19, 2020
Christian N.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We had a bit of an emergency last night. Shane called me right away and was able to schedule an appointment for first thing the next morning. He and Bob showed up exactly on time. They were polite, courteous and were great with explaining everything and even gave a lot preventative tips for after the job was complete. Ill certainly use them again whenever I have any plumbing needs. I highly recommend Mallard Plumbing.
September 17, 2020
Erin O.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great job, on time, clean, had to work in a small place and move the washer and dryer for us. So friendly and completly trustworthy!!
September 16, 2020
Terrance M.
Positive: Professionalism, Punctuality
Everything i ask them to they did
September 16, 2020
Natalie C.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I cannot say enough positive things about Mallard Plumbing! I had a drain pipe blockage that caused both a toilet and utility sink overflow at 6pm on a Tuesday. Absolutely awful situation, I called Mallard in a panic that evening, and …More
September 3, 2020
dominick c.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Bob was great. He gave me a virtual estimate and came and did the job promptly and took progress pictures and cleaned up after himself. A+
August 28, 2020
Diane H.
Positive: Professionalism, Punctuality, Quality, Responsiveness
Shane and Bob were the ultimate professionals. They were on time, neat, competent and a pleasure to deal with.
August 21, 2020
alan m.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Bob at Mallard provided a service above and beyond.
When working with a contractor you always want a few things …More
August 21, 2020
Diane H.
Positive: Professionalism, Punctuality, Quality, Responsiveness
Shane and Bob were the ultimate professionals. They were on time, neat, competent and a pleasure to deal with.
July 29, 2020
JoAnn K.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Paul was terrific. He arrived on time, was professional and courteous. He wore a mask and booties, I would highly recommend Mallard Plumbing.
July 21, 2020
Sean H.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Can’t recommend highly enough! Came early, very nice and professional. Found and fixed the problem and showed video, pictures and explained what was done. Will definitely use again!
July 21, 2020
jcallatsea
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great service, great work, great price!
July 18, 2020
Arnold D.
As always, on time, clean efficient t service, solved our problems. Highly recommended.
July 17, 2020
JoAnn K.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Paul was terrific. He arrived on time, was professional and courteous. He wore a mask and booties, I would highly recommend Mallard Plumbing.
July 9, 2020
Sean H.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Can’t recommend highly enough! Came early, very nice and professional. Found and fixed the problem and showed video, pictures and explained what was done. Will definitely use again!
July 8, 2020
Brian H.
Great company to work with. They take a lot of pride in thier work.
July 1, 2020
Carin M.
Positive: Professionalism, Quality, Responsiveness
Bob and his crew stepped in when my original plumber was unexpectedly unable to finish my bathroom remodel. They were responsive, personable, and did a great job. Very grateful to have found them!
June 21, 2020
Carin M.
Positive: Professionalism, Quality, Responsiveness
Bob and his crew stepped in when my original plumber was unexpectedly unable to finish my bathroom remodel. They were responsive, personable, and did a great job. Very grateful to have found them!
June 19, 2020
jane h.
Positive: Professionalism, Punctuality, Quality, Responsiveness
Would definitely use this company again!
June 2, 2020
Joseph S.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I have used Mallard Plumbing for several projects throughout my house after having them referred to me by a coworker and each time they have gone above and beyond to ensure the work is done properly and have exceeded my expectations both in …More
May 21, 2020
Joseph S.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I have used Mallard Plumbing for several projects throughout my house after having them referred to me by a coworker and each time they have gone above and beyond to ensure the work is done properly and have exceeded my expectations both in the time to complete and the quality of the work. It is very obvious what plumbing work was done by Mallard and what was done by previous plumbers. I would definitely refer friends and coworkers.
May 15, 2020
Lynda C.
always quick to respond, usually same day and very professional, great work.
Nicest plumbers I've ever met!
March 14, 2020
Debbie D.
It worked! Quick and Very pleasant person.
March 4, 2020
Shawn F.
We needed to replace our Indirect Water Heater and were able to quickly get in touch with Bob from Mallard Plumbing & Mechanical on a Sunday. Bob was extremely personable and knowledgable and from the start we knew we were in good hands. On …More
February 21, 2020
Donna B.
Positive: Punctuality, Quality, Responsiveness, Value
Very reliable and very responsive. They show up when they say they will and do very good work. We will definitely use Mallard plumbing again!
February 4, 2020
Frank M.
Positive: Value
Did a great job installing our backflow preventer.
February 3, 2020
Shawn F.
We needed to replace our Indirect Water Heater and were able to quickly get in touch with Bob from Mallard Plumbing & Mechanical on a Sunday. Bob was extremely personable and knowledgable and from the start we knew we were in good hands. On the day of the service Bob and Paul were extremely professional, meticulous, and efficient. It was one of the best experiences I have ever had with a plumbing or home services company. I highly recommend Mallard Plumbing & Mechanical for any plumbing, water heater installation or related services.
February 3, 2020
George J.
Positive: Punctuality, Quality, Responsiveness, Value
The guys at Mallard were friendly, responsive, and communicative throughout the process of replacing an old valve that had developed a drip leak and necessitated also replacing my vacation valve. I'll absolutely use them again!
February 3, 2020
John S.
I had a water main leak on a holiday and after calling 3 other companies Mallard was able to get someone out to fix it! The plumber was fast, on time, clean and neat with his workspace and tools, and also very friendly. He got it all patched up and gave me some recommendations that were very helpful, plus they were still cheaper than some other companies even considering the after hours fees. I will definitely use their services again.
February 3, 2020
ira m.
Positive: Punctuality, Quality, Responsiveness, Value
Called at 615am. Arrived 645 am. Great service. Highly recommend
February 3, 2020
Tony B.
Positive: Punctuality, Quality, Responsiveness, Value
Great guys, and great service. This company is honest, and they do high quality work for a fair price. They are trustworthy and they are very hard workers. Great experience!
February 3, 2020
John
I had a water main leak on a holiday and after calling 3 other companies Mallard was able to get someone out to fix it! The plumber was fast, on time, clean and neat with his workspace and tools, and also very friendly. He got it all …More
January 21, 2020
Dr Q.
Bob is very professional and caring person. So far the work he has done for my house and my dental office are excellent. Never had any problem. I highly recommend him.
January 3, 2020
David L.
I had them replace my sump pump and battery backup unit with a new sump pump and water powered backup. I could not be happier with the quality of the equipment that they supplied and their work. Despite them having to dig the existing well down deeper, everything was done in a day. They put drop cloths down everywhere so there was no mess. With the new equipment and their work (supports for the pipes), the new sump pump is almost silent. Pricing was in line (a bit lower) with other quotes I received.
December 4, 2019
artberns
Knowledgeable and efficient company. I found Bob Austin easy to work with. He explained the scope of the work, and timeline, and fulfilled it. I was comfortable and confident with him, and he showed ethical responses to questions which I admired. Will definitely hire again... Highly recommended.
December 3, 2019
Kathleen B.
Professional. Prompt. Polite.
Shower Leak Fixed. We Recommend Mallard Plumbing.
December 3, 2019
artberns
Knowledgeable and efficient company. I found Bob Austin easy to work with. He explained the scope of the work, and timeline, and fulfilled it. I was comfortable and confident with him, and he showed ethical responses to questions which I admired. Will definitely hire again... Highly recommended.
November 21, 2019
John B.
Paul was our plumber. He came out and was thorough, helpful, and professional. I recommend Mallard plumbing for future plumbing issues.
November 3, 2019
Jean W.
Came out on a Sunday morning to fix a clogged toilet. The plumber arrived quickly and fixed the problem right away. I'll think of them again for any plumbing needs.
October 4, 2019
Laura L.
Shane and his guys are the absolute best! They are super reliable, clean, and very responsive! Would give them more stars if I could! I highly recommend them for any job big or small!
October 3, 2019
Jerry W.
They were available and resolved my problem 1 hour after I called them. I didn't mind paying for their fees. I needed someone to fix a ruptured pipe and they were there. I found them on the internet. And they are very good I would use them again and again and again
October 3, 2019
Melinda M.
Bob did an amazing job with my toilet. He helped removed glasses that my daughter accidentally flushed down. He was prompt and tidy, and the job was done in no time!
October 3, 2019
Timothy S.
Timely, efficient and job done very well! Great value for service provided by Bob & Dan
September 3, 2019
Jeff C.
These guys were great. They came out right away. Kept us informed about the problem and the cost. They were very conscientious about cleaning up after themselves. They gave us a heads up on potential issues without trying to sell us on more repairs. We couldn’t be happier.
September 3, 2019
Karin S.
Shane and Bob - you guys are excellent! Super efficient, clean, professional, responsive, caring. My review: Mallard Plumbing and Mechanical is HIGHLY recommended. If you want to get the job done right the first time, perfection without hassle and complete professionalism, go with MALLARD! For me, there's just no other option. I intend to be a client for life. Karin
July 3, 2019
Courtney S.
Not only did they make it out same day when I called about my sink being backed up, but they were quick and thorough! He even explained AND showed me why it will continue to be a problem for us and how we would fix it for the long term. Fair pricing and very personable. I definitely recommend!
July 3, 2019
Danny A.
Bob and Steffen came to do a 3 day job of repiping our entire home. They were on time every day, courteous, and easy to talk to. They worked tirelessly each day and cleaned up after themselves. Third day, they finished the entire job, no …More
October 21, 2018
Danny A.
Bob and Steffen came to do a 3 day job of repiping our entire home. They were on time every day, courteous, and easy to talk to. They worked tirelessly each day and cleaned up after themselves. Third day, they finished the entire job, no …More
September 4, 2018