Cynthia R.
Positive: Professionalism, Quality, Responsiveness, Value
Excellent customer service! Never feel like you are bothering them. They are extremely knowledgeable at many levels. They access issues and resolve them very quickly. What a pleasure to deal with and so professional. I highly recommend their services.
January 29, 2021
Cali C.
Positive: Professionalism, Quality, Responsiveness, Value
Highly recommended! Alex is very patient, attentive, knowledgeable and professional. Any issues I've had have been resolved quickly.
January 5, 2021
Jessica J.
Positive: Professionalism, Quality, Responsiveness, Value
Recently (within the pat 6 months or so) my company has started using Total Technology Resources for our IT needs with computers, phones and cameras. I couldn’t be happier with the services we receive from this company. The people are …More
November 5, 2020
Jessica J.
Positive: Professionalism, Quality, Responsiveness, Value
Recently (within the pat 6 months or so) my company has started using Total Technology Resources for our IT needs with computers, phones and cameras. I couldn’t be happier with the services we receive from this company. The people are …More
October 29, 2020
Sanjila S.
Positive: Professionalism, Quality, Responsiveness, Value
ALEX was awesome. He was professional, On Time and resolved all the issues. very courteous and friendly. TWO THUMBS UP
September 23, 2020
Sanjila S.
Positive: Professionalism, Quality, Responsiveness, Value
ALEX was awesome. He was professional, On Time and resolved all the issues. very courteous and friendly. TWO THUMBS UP
September 22, 2020
M T.
Positive: Professionalism, Quality, Responsiveness, Value
New phone system installed and great training by Kevin McGurn @ Total Technology Resources, LLC! What a quick response to our old system crash by Justin Colantonio who worked with me over the weekend to get us up and running by Monday! Definitely recommend!! Great to work with!!
August 21, 2020
Jennifer M.
Positive: Professionalism, Quality, Responsiveness, Value
TTR has been an amazing company when it comes to service. They are very knowledgeable in their field. I recently made a huge mistake on my work computer so I called the office. Their technician, David Winton, helped me in such a calm and …More
August 21, 2020
Mike B.
Positive: Professionalism, Quality, Responsiveness, Value
If you are searching the market for an IT provider + business partner, do yourself a favor and bring TTR into your mix of IT candidates to listen to your needs/goals and propose and compete for your business/partnership. You'll be glad you …More
August 21, 2020
Marsha M.
Positive: Professionalism, Responsiveness
Our office has been with Total Tech for the past several years. Service has been good. My go to person is definitely Kevin. He always helps resolve any issues our office has incurred in a professional and timely manner no matter how big …More
August 21, 2020
Benjamin H.
Positive: Professionalism, Quality, Responsiveness, Value
I work for a small law firm, and my role involves working closely with our managed IT services provider. In the 10 years I've been in this role, we've gone through 3 different providers, and Total Technology Resources is - by far - the …More
August 21, 2020
John E.
TTR resolves technology challenges at our center quickly and efficiently. I have yet to stump them with a technology request, they are patient, kind, and ready to help.
August 21, 2020
South P.
Positive: Professionalism, Quality, Responsiveness, Value
Great, fast service, very responsive! Alex was so helpful fixing our problem. Thank you!
August 20, 2020
Marsha M.
Positive: Professionalism, Responsiveness
Our office has been with Total Tech for the past several years. Service has been good. My go to person is definitely Kevin. He always helps resolve any issues our office has incurred in a professional and timely manner no matter how big or small the technical issue. Another great tech is Alex...Whenever there were certain issues that needed immediate correction (and Kevin wasn't available) my next go to was Alex...Kudos to both these young men for all the help they have provided with computers and phones at my office. Keep up the great work.
Marsha/Office Manager
August 10, 2020
John E.
TTR resolves technology challenges at our center quickly and efficiently. I have yet to stump them with a technology request, they are patient, kind, and ready to help.
August 8, 2020
South P.
Positive: Professionalism, Quality, Responsiveness, Value
Great, fast service, very responsive! Alex was so helpful fixing our problem. Thank you!
August 6, 2020
Mike B.
Positive: Professionalism, Quality, Responsiveness, Value
If you are searching the market for an IT provider + business partner, do yourself a favor and bring TTR into your mix of IT candidates to listen to your needs/goals and propose and compete for your business/partnership. You'll be glad you did, guaranteed. Data center, data storage, data backup, disaster recovery solutions, internet backup and Wifi solutions, server room re-locations, VoIP phone systems, video/security surveillance, IT ticketing system the entire office can easily use, etc...they cover it all. Whenever you need help, they are there for you. Yesterday, they fixed my complex email problem. TTR utilized their team's minds and skills to tackle my issue, and ultimately I was up and running much sooner than I expected. Joe Kaelin was the last-scene hero yesterday. In sum, the TTR team is like the Avengers of the IT world in the Greater Philadelphia, Tri-State area.
August 6, 2020
Jennifer M.
Positive: Professionalism, Quality, Responsiveness, Value
TTR has been an amazing company when it comes to service. They are very knowledgeable in their field. I recently made a huge mistake on my work computer so I called the office. Their technician, David Winton, helped me in such a calm and positive matter. He started off by saying " It's ok, we can fix it". Even though I was freaking out at my mistake, he kept calm and quickly resolved the issue. He even showed me what went wrong so I know in the future. Great service all around.
August 1, 2020
M T.
Positive: Professionalism, Quality, Responsiveness, Value
New phone system installed and great training by Kevin McGurn @ Total Technology Resources, LLC! What a quick response to our old system crash by Justin Colantonio who worked with me over the weekend to get us up and running by Monday! Definitely recommend!! Great to work with!!
July 30, 2020
Benjamin H.
Positive: Professionalism, Quality, Responsiveness, Value
I work for a small law firm, and my role involves working closely with our managed IT services provider. In the 10 years I've been in this role, we've gone through 3 different providers, and Total Technology Resources is - by far - the best. Their staff is knowledgeable and helpful, it's easy to get in touch with them, they treat urgent matters with urgency, and it genuinely feels like they are concerned with the overall success of our firm - not just with completing tickets. The owner and other senior staff are proactive in identifying issues that require their high-level expertise; I never have to beg them to escalate an issue.
They also provide excellent long- and medium-term advice, work promptly on projects, etc. It feels like a partnership. And from the comparison shopping I did before we selected them, the value seems outstanding.
100 / 100.
July 22, 2020
Joe D.
Great service as always
July 21, 2020
jocelyn l.
Positive: Professionalism, Quality, Responsiveness, Value
Our commercial property management company has been using Total Tech Resources for about twenty years. When we first started using them it was just Justin and Jim. A mom and pop company. Now I believe they have over 15 employees. …More
July 21, 2020
Kamal I.
These guys are fantastic to work with! I have had the pleasure of speaking to Alex , Justin , William , James , Leon , Dave and Frank. They are all well informed and brilliant when it comes to anything IT! …More
July 21, 2020
Erica C.
Positive: Professionalism, Quality, Responsiveness, Value
Every time I call the manager, Alex with any issues, he is always on top of it to resolve the issues right away. He's awesome and very helpful! All the techs and the manager are excellent!
July 21, 2020
Janice V.
Positive: Professionalism, Quality, Responsiveness, Value
Total Tech is always quick to respond and very professional. They go above and beyond to make their customers feel confident with their knowledge on the projects requested. Great job Alex on our last project of creating a weekly tracking report specific to our company needs.
July 21, 2020
Lisa D.
Positive: Professionalism, Responsiveness
I’ve been working with Total Technology Resources for five years as a Director for a B2B manufacturing company. They’ve always done a great job helping with multiple issues like simple connectivity problems to complicated server issues. I. …More
July 21, 2020
jocelyn l.
Positive: Professionalism, Quality, Responsiveness, Value
Our commercial property management company has been using Total Tech Resources for about twenty years. When we first started using them it was just Justin and Jim. A mom and pop company. Now I believe they have over 15 employees.
They are by far the best tech company we have ever worked with. We are on a monthly plan since we utilize their service rather frequent.
Alex is by far my favorite. Every time when either my boss reaches out to them they respond asap.
Very personable and highly recommend.
July 21, 2020
Anne A.
Positive: Professionalism, Quality, Responsiveness, Value
Total Tech has become an important component for the success of our business. When we need them they respond immediately with seamless solutions. They speak to my employees with respect and patience. Their pricing is fair, their service is priceless.
July 21, 2020
Kevin O.
Positive: Professionalism, Responsiveness, Value
I run an electrical business and these guys handle all of my IT needs. Great, quick service. Rarely do I ever need to wait longer than 15 minutes before someone gets back to me about an issue I may be having. My point of contact there, …More
July 21, 2020
Janice V.
Positive: Professionalism, Quality, Responsiveness, Value
Total Tech is always quick to respond and very professional. They go above and beyond to make their customers feel confident with their knowledge on the projects requested. Great job Alex on our last project of creating a weekly tracking report specific to our company needs.
July 20, 2020
Kamal I.
These guys are fantastic to work with! I have had the pleasure of speaking to Alex , Justin , William , James , Leon , Dave and Frank. They are all well informed and brilliant when it comes to anything IT!
They have a broad range of products and services to help cater to any IT needs , whether its a fully managed offering, to buying some hardware, Total Technology Resources will have you covered so you don't have to worry.
Keep doing what you do best guys !! THANKS!
July 16, 2020
Joe D.
Great service as always
July 12, 2020
Lisa D.
Positive: Professionalism, Responsiveness
I’ve been working with Total Technology Resources for five years as a Director for a B2B manufacturing company. They’ve always done a great job helping with multiple issues like simple connectivity problems to complicated server issues. I. especially enjoy working with Kevin McGurn. He’s always pleasant and calm, quick and professional. Total Tech has a great team and I recommend hiring them!
July 10, 2020
Kevin O.
Positive: Professionalism, Responsiveness, Value
I run an electrical business and these guys handle all of my IT needs. Great, quick service. Rarely do I ever need to wait longer than 15 minutes before someone gets back to me about an issue I may be having. My point of contact there, Alex, is amazing. Very knowledgeable and enthusiastic. He's able to explain the most complex issues so that even a tech dummy like myself can understand. Very glad I found this company. I'd recommend them to anyone!
July 10, 2020
Anne A.
Positive: Professionalism, Quality, Responsiveness, Value
Total Tech has become an important component for the success of our business. When we need them they respond immediately with seamless solutions. They speak to my employees with respect and patience. Their pricing is fair, their service is priceless.
July 9, 2020
Erica C.
Positive: Professionalism, Quality, Responsiveness, Value
Every time I call the manager, Alex with any issues, he is always on top of it to resolve the issues right away. He's awesome and very helpful! All the techs and the manager are excellent!
July 8, 2020
David V.
Positive: Professionalism, Quality, Responsiveness, Value
I called for emergency service at night because I work from home only at night and could not get on the cloud. Bill returned my call within 15 minutes and addressed and resolved my issue in a most timely and efficient manner. His …More
June 21, 2020
Rose K.
Positive: Professionalism, Quality, Responsiveness, Value
Extremely helpful and takes care of any issue! Love working with the group! Highly recommend to others
June 21, 2020
Matilda J.
Positive: Professionalism, Quality, Responsiveness, Value
Love these guys!
June 21, 2020
mike 1.
Positive: Professionalism, Quality, Responsiveness
Justin, Jim, Alex and Bill are all top tier tech wearing different hats that all compliment each other. Very responsive to our issues regardless of time or day of the week.
June 21, 2020
Matilda J.
Positive: Professionalism, Quality, Responsiveness, Value
Love these guys!
June 18, 2020
mike p.
Positive: Professionalism, Quality, Responsiveness
Justin, Jim, Alex and Bill are all top tier tech wearing different hats that all compliment each other. Very responsive to our issues regardless of time or day of the week.
June 18, 2020
David V.
Positive: Professionalism, Quality, Responsiveness, Value
I called for emergency service at night because I work from home only at night and could not get on the cloud. Bill returned my call within 15 minutes and addressed and resolved my issue in a most timely and efficient manner. His attention to my problem reflected the patient and professional standards practiced by all Total Tech staff in responding to tech calls throughout the recent years they have been available to Baratta Russell.
June 17, 2020
J.B. D.
Positive: Professionalism, Quality, Responsiveness, Value
Total Tech is always there when we need them. As a partner in a small business, we rely on our technology support provider to be available, accessible, knowledgable, responsive, and easy to work with. Total Tech does all of those things …More
June 14, 2020
J B.
Positive: Professionalism, Quality, Responsiveness, Value
We've been using Total Tech for years now and all the techs are great and have always been very helpful! …More
June 13, 2020
Rose K.
Positive: Professionalism, Quality, Responsiveness, Value
Extremely helpful and takes care of any issue! Love working with the group! Highly recommend to others
June 2, 2020
J.B. D.
Positive: Professionalism, Quality, Responsiveness, Value
Total Tech is always there when we need them. As a partner in a small business, we rely on our technology support provider to be available, accessible, knowledgable, responsive, and easy to work with. Total Tech does all of those things and with a great attitude. They were particularly helpful and available getting our office set up remotely when the pandemic hit. I highly recommend them. J.B. Dilsheimer, Stampone O'Brien Dilsheimer Law.
June 2, 2020
J B.
Positive: Professionalism, Quality, Responsiveness, Value
We've been using Total Tech for years now and all the techs are great and have always been very helpful!
But during this time, when were are all setting up remotely, they have gone above and beyond with their support for us transitioning to working from home.
Shout out to Alex who hooked me up by mirroring my computer at work to my home workstation - it was the best thing ever!!
Thank you all for the support to Stampone O'Brien Dilsheimer Law!
May 29, 2020
Bill E.
Great professional team that always does top-notch work. I would highly recommend them!
January 5, 2020
Denise H.
Profession, timely, knowledgeable and upgraded my office with new computers without any interruption and or lag time. Absolutely great group to work with!
October 10, 2019
Denise H.
Profession, timely, knowledgeable and upgraded my office with new computers without any interruption and or lag time. Absolutely great group to work with!
October 4, 2019
Aesthetic P.
These guys are top notch. We have used them to handle all of the IT for our medical practice for several years. Always available and very friendly.
February 28, 2019
Aesthetic P.
These guys are top notch. We have used them to handle all of the IT for our medical practice for several years. Always available and very friendly.
February 6, 2019
Ethan J.
Top flight network infrastructure service. They installed the fiber optic Cabling. Moves data faster than a nuns first curry!
January 31, 2019
Ethan J.
Top flight network infrastructure service. They installed the fiber optic Cabling. Moves data faster than a nuns first curry!
January 24, 2019
Golda L.
When it comes to protecting your data TTR delivers and they treat you like family.
January 14, 2018
Golda L.
When it comes to protecting your data TTR delivers and they treat you like family.
January 14, 2018
Holman G.
We have been using TTR for a little over a year and must say: Great people, Great Service.
December 19, 2017
Holman G.
We have been using TTR for a little over a year and must say: Great people, Great Service.
December 19, 2017
Charles D.
When we need support they do what tech geeks do ....fix it!
Chuck Doyle
Servpro
October 31, 2014
Charles D.
When we need support they do what tech geeks do ....fix it! Chuck Doyle Servpro
August 9, 2014